What is dropshipping and how does it work?

What is drop-shipping and how does it work? Drop-shipping is a popular way to sell products without having to buy and store them first. Instead, you only purchase the products after they have been sold and ordered by the customer.

This means you don’t have to invest a large amount of money in inventory and can start selling quickly and easily. In this article, you will find more information about how drop-shipping works exactly and what the advantages and disadvantages are.

What is drop-shipping?

Drop-shipping is a popular way to sell products without purchasing them in advance. The importer or selling party works with a manufacturer who ships the products directly to the customer.

This means the selling party does not have to worry about storing, shipping, or packaging products. They generally only focus on selling products and act as the point of contact for customers.

How does dropshipping work exactly?

The process of dropshipping works as follows. An importer searches for products they would like to sell. It is usually a good idea to perform a Factory Audit to ensure the reliability of the manufacturer.

Then, the importer enters into a partnership agreement with the supplier. The importer sets up an online store and starts selling the products.

When a customer orders a product, the amount is immediately deposited into the importer’s account. The importer then passes the order on to the manufacturer and pays the purchase amount. The supplier ships the product directly to the customer.

Advantages of dropshipping

There are several advantages to using dropshipping as a business model. Below are the most important advantages:

Low costs

One of the biggest advantages of dropshipping is that the startup and maintenance costs are low. You do not need a physical store and do not need to store inventory. This means that as an importer, you do not have to spend money on storage space, shipping costs, and other costs associated with physical products.

Easy to start

Dropshipping is easy to start because little knowledge and experience are required to begin. You do not need to have knowledge of logistics, production, packaging, or shipping, as the supplier performs these tasks.


Another major advantage of dropshipping is flexibility. You can work from any location as long as you have internet access. Additionally, you can offer any product sold by the supplier without actually having to keep inventory.


With dropshipping, you can quickly grow and scale when things go well, without having to make a lot of extra efforts. You can add more products, attract more customers, and increase your sales figures without incurring a lot of extra costs.

No risk of excess inventory

A big advantage of dropshipping is that you do not run the risk of excess inventory or outdated products. You do not need to hold inventory, so you do not run the risk of products that do not sell or become outdated before they are sold.

Disadvantages of dropshipping

However, there are also several disadvantages to dropshipping. The most common disadvantages of dropshipping are listed below:

Low margins

As competition increases, importers can generally only make small profit margins per sold product.

Quality issues

There is usually little to no control over the quality of the production line. This can lead to problems such as delivery time and customer satisfaction. A During Production Check ensures appropriate measures can be taken.

Longer delivery times

Because products are shipped directly by the supplier, delivery times can be longer than with a traditional sales model.

Customer Service Responsibility

As a seller, you are responsible for customer service. This includes answering questions, handling complaints, and processing returns or refunds. Since you have little control over the shipping and handling process, it can be challenging to resolve customer issues.

Branding Limitations

With dropshipping, it can be challenging to build a strong brand since you are selling someone else’s products. You can’t customize the packaging or add personalized touches to your orders.

Inventory and Stock Availability

With dropshipping, you are dependent on the supplier’s inventory and stock availability. If a product becomes out of stock, you may not be able to fulfill orders until the supplier restocks.

How to find the right suppliers?

After choosing the right product, it is important to find a reliable supplier. It is essential to investigate whether the manufacturer has a good reputation and whether they can deliver high-quality products.

It is also important to investigate whether the supplier can deliver quickly and whether they have good customer service. Many Western importers consider finding the right suppliers to be essential in order to offer high-quality products and prevent supply chain problems. Here are some tips for finding the right suppliers:

  • Research the market: Before entering into a partnership with a supplier, it is important to thoroughly research which products are popular and what the competition has to offer.
  • Check product quality: Make sure to inspect the products yourself or have an external party perform quality inspections on a regular basis.
  • Determine supplier reliability: Verify the supplier’s reputation by reading online reviews and asking other sellers who already work with this supplier.
  • Compare prices and terms: Make sure to compare the prices and terms of different suppliers before making a decision.

More info?

Dropshipping is a popular way to sell products without having to buy and store them first. However, this process also carries some risks, which can make importing profitable products quite challenging. If you want to know more about dropshipping, please feel free to contact Quality Control.